FAQ
Frequently Asked Questions
Q: What are the different types of photobooth available?
A: We have the Wine Booth, Enchanted Mirror and Infinity Mirror. Our Enchanted Mirror resembles the magic mirror in the famous Disney's Snow White. If you're a Disney fan, it would be a perfect theme. If that doesn't float your boat, try our Infinity Mirror, a modern and sleek frameless mirror photo booth that wows guests every time. Of course, we also have a vintage-style photobooth that features a wine case as the body. It fits well with venues and themes that are more rustic such as barrel rooms, wineries, etc.
Q: Is there a minimum number of hours for rental?
A: Yes, there is a minimum of 2 hours for rental time.
Q: Is a deposit required?
A: Yes, we require a $100 deposit to reserve your date. Without the deposit, we cannot guarantee the reservation and availability of your date. The deposit will be refundable as long as no work as been done and prior to 30 days of event. Within 30 days of the event, there will be no refunds.
Q: When is the balance due? Any late fees?
A: The due date on the balance is 1 day before the event. We recommend submitting the final payment early to avoid any late fees. The late fee is $20/day for each day past the due date.
Q: Do you provide Certificate of Insurance or COI for the venue?
A: Yes, please let us know if a COI is needed and we can send it to you, a wedding coordinator or venue coordinator. We work with hotels and large venues frequently and will take care all of paperwork so you can take care of what's important; planning for your wedding.
Q: What is required from the venue?
A: We require at least 10x10 ft of floor space, 10ft of ceiling height, a power outlet within 25 ft of the photobooth location. Photobooth location must be shaded and not be in direct sunlight or presence of strong winds.
Q: Is there a travel surcharge?
A: It depends. There is no travel fee if within 30 miles of 92647. If outside the range, we can give you an estimate based on your venue location.
Q: Is gratuity included?
A: Yes, a 15% gratuity is automatically added to each package . Our workers work hard and dedicate in providing you the best experience as possible. We believe a little bit of appreciation can go a long way.
Q: Can you set up the photobooth ahead of start time or split into multiple sessions?
A: Yes, we are flexible with your schedule and will setup and operate the photobooth according to your timeline. However, there is an idle charge when you want the photobooth to be on standby. Please inquire and let us know ahead of time with your timeline, so we can be prepared.
Q: When do you arrive to begin setup?
A: We will arrive at the venue about 1 to 1.5 hours prior to the start time in order to set up the photobooth.
Q: Are there any attendant onsite?
A: Yes, there will be a minimum of 2 attendants for the Mirror Photobooths and minimum of 1 attendant for the Wine Photobooth. However, events that exceed 300 guests may require an additional attendant at an additional fee.
Q: Do we have to provide vendor meals? If so, how many?
A: If possible, please provide meals for our attendants. You can ask us and we will let you know how many attendants are needed for your event. If providing meals is not possible, please let us know ahead of time to prepare.
Q: Do you franchise?
A: Please contact us and we can discuss on how to get started and run your own photobooth business efficiently and successfully.